How long does delivery take?
They delivery time differs based on the products purchased, Country of delivery and the Shipping Company. You can find the Estimated Delivery Time at "Orders" on the website. We deliver all your orders by Express Shipping.
Important! Customs policies, forces of nature, strikes, and so on are excluded from the stated delivery time. Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Customs duty may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.
How long until my order is sent to the Shipping Company?
All orders are dispatched within 24 hours.
If your order includes the supply product(s), the dispatching time varies based on the supplying time. You can check the estimated time of delivery from the "Orders" section on the website.
What are the shipping fees?
We are offering shipping with UPS, The shipping fee varies based on the shipping country and the quantity of items ordered. You can check the shipping fee at the check-out page.
Important! Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Customs duty may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.
How can I track my order after it is sent to shipping company?
You can track your order status in 3 different ways;
-You can track your order with the tracking code provided by e-mail.
-You can also locate your tracking information in your YemenUSA.com account. After logging in to your account, click on your username then select ‘’Orders ’’ to access your order history/status details.
-You can also click on ‘’Where Is My Order?’’ on the homepage and track your order.
Do you ship to my country?
We pride that we ship to more than 60 countries in the world which you can check from our Shipping Country List on the homepage. If your country is not included in this list, you can e-mail us at firstname.lastname@example.org for further information.
Which shipping companies do you work with?
We work with the best courier services in the world. This shipping company varies depending on the Shipping Country. Our Main contracted Shipping companies include: USPS, UPS, FEDEX, DHL, ARAMEX
They tried to deliver my order but I wasn't home, what should I do?
If you were not available at the shipping address upon delivery it will be delivered to the nearest branch, and you will be informed. Kindly contact the shipping company with your Tracking Number and reschedule your delivery or ask them to pick up at the nearest branch.
You should pick up your order from the branch within 3 days (differs based on the shipping company). Otherwise, your order will be returned to our company, yemenusa.com.
I have multiple orders on different dates, will they be delivered together?
Each order is considered as a separate dispatch. Unfortunately, we can't guarantee that orders purchased on different dates will be shipped at the same time.